Frequently Asked Questions

Who Pays For This Service...?
Almost all of our services are covered under the homeowner’s insurance policy. The family sometimes owes nothing.

What is your response time...?
Our response time is usually two hours or less.

Is Aftermath certified...?
All of our technicians are O.S.H.A. (Occupational Safety Health Administration) blood-borne-pathogen certified, bonded, properly insured and all of our trucks are licensed with the E.P.A. as medical waste haulers.

Where are you located and what is your coverage area...?
Our corporate headquarters is located in Oswego, Illinois and we have offices throughout the United States. All of these offices are owned by Aftermath, Inc. and are NOT sub-contracted out.

What questions should I ask regarding this service?
There are many companies that attempt to perform this service. Make sure you are getting an expert. Here are some questions to ask:

1. How long have you been in business performing this type of work? Aftermath has performed solely biological recovery for over 12 years.
2. What other services does your company perform? Aftermath dedicates all of its resources into remaining an industry leader in biological recovery. We do not clean carpets, remodel bathrooms, provide security services or perform fire, smoke or water restoration services. Why hire a ‘jack of all trades’ and a master of none?
3. Will the technicians and supervisor be employed by your company? Aftermath will send technicians and supervisor that are trained in the “Aftermath Way®” and work solely for Aftermath, Inc. Some companies act as a ‘broker’ to sub contract your work, looking only for a commission. Aftermath is dedicated to performing the highest quality job.
4. What company disposes of your medical waste? Many companies will charge for special waste handling and disposal of medical waste, however, they illegally dispose of the waste in regular landfills. Aftermath uses various licensed medical waste disposal companies across the nation to ensure we remain compliant will all regulations regarding proper disposal.